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What is Ongoing Search?How do I begin an Ongoing Search?What are the benefits of starting an Ongoing Search?How do I make changes to an Ongoing Search I've already begun?I have an Ongoing Search but haven't received a call or email from RCI yet. Is there something wrong?How do I maximize my chances of finding the match I really want?
Weeks Membership Fees (US)Weeks Membership Fees (Canada)Weeks Membership Transfer Application [PDF] Open in a New WindowHow to find the Weeks Membership Transfer Appplication Online?Exchange Availability Guarantee Claim Form [PDF] Open in a New WindowBest Price Guarantee Claim Form [PDF] Open in a New WindowPoints Membership Fees (US)Points Membership Fees (Canada)Points Membership Transfer Application [PDF] Open in a New WindowHow much is the Points for Deposit fee?
What is RCI Magazine?Will I still get Endless Vacation magazine?Does the new name mean the magazine is different?Where can I find the RCI Magazine digital edition?How can I share the digital edition with my friends and family?How do I get a print version of the magazine?I don’t have a username or password but I am an existing club member. How can I register?
What is RCI Cruise?Why should I book with RCI Cruise?Can I use my Points toward a cruise vacation instead of visiting a resort?What’s the process if I booked prior to 10/1/19?Can I take friends and/or family with me on a Cruise vacation with RCI?How do I cancel my cruise?When will my credit card be charged for my reservation?How can I transfer an existing cruise reservation?
What is RCI Travel?What are the benefits of booking with RCI Travel?How do I access RCI Travel?Can I apply my frequent flyer account to my air reservations through RCI Travel to earn miles?Can I apply my hotel rewards program number to my hotel reservations?Can I use a coupon for one of the third parties that participate in RCI Travel?Can I book travel for friends and family using RCI Travel?
Who is Travelex Insurance Services?What is the benefit of travel insurance?What RCI products or fees may be covered?Travel Insurance vs Points Protection vs. Trading Power Protection?What does the travel insurance plan offer?What are some of the benefits of travel insurance?What is the maximum Trip Cost amount eligible for coverage under the travel insurance plan?If my baggage is damaged or lost will the travel insurance plan offer any coverage?What are Pre-Existing Medical Conditions? And are they excluded under this policy?I have ‘XYZ’, a pre-existing medical condition, how will the policy help me if I need to cancel?How does Trip Cancellation/Trip Interruption work?If I’m delayed, will the travel insurance plan provide any kind of coverage?How can I purchase the travel insurance plan?What if I purchase the travel insurance plan and decide later that I no longer want it?What if I purchase other travel components outside of RCI?What should I do if I have to file a claim? | RCI Help | RCI.comWhat should I do if I need assistance during the course of the trip?How can I contact Travelex Insurance Services Customer Service?
Are same-day hotel rooms permitted?What is Trading Power for my hotel reservation?Can I book multiple hotel rooms under one reservation, or does each room need to be processed separately?Why do the hotel rates change per night? Can I book a Hotel reservation for a family member or a friend?Can I make modifications or changes to the reservation once it is complete?Will my Trading Power be deducted from my account at the time of the reservation or when I check-in to the hotel?Do I pay an Exchange Fee when I use my Trading Power to activate hotel discounts? How do I cancel my Hotel reservation?What happens to my Trading Power if I cancel my hotel reservation?Why am I seeing inventory with “no” discount?Can I add Trading Power Protection to a hotel reservation I made using Trading Power?
What is the RCI® Elite Rewards® credit card program? How do I apply for the RCI® Elite Rewards® credit card?Is there an annual fee?If my application is approved, when will I receive my new credit card?How do I earn Rewards?Is there a maximum number of Rewards I can earn?How long will Rewards remain in my Rewards account?How can I redeem my Rewards?What are RCI® Member Rewards(sm)?How do I determine the number of Rewards required to be redeemed for an Airline Travel Reward Item?What is the relationship between "Points" in the RCI Points® program and "Rewards" in the RCI® Elite Rewards® credit card program?If I close my RCI® Elite Rewards® credit card account, can I still redeem Rewards?Where can I find my Rewards balance?What is the $250 RCI Vacation Credit?What is Redeem and Replenish?
How do I download the RCI Member App?How much does the RCI Member App cost?Can I download the RCI Member App on all my devices?How can I sign up as a subscribing RCI member so that I can get started using the RCI Member App?What membership details or credentials will I need to provide in order to use the RCI Member App for the first time?What are the features of the RCI Member app?Why should I enable Fingerprint or Touch ID to be used to login to my RCI Account?How do I access my Settings screen to disable my Fingerprint?How can I access my Account Dashboard from the App?How can I see my Trading Power, My Confirmed Vacations and/or My Points? Is the same information in my RCI.com account available in my RCI Member App Account Dashboard?Can I manage my deposits using the RCI Member App?Can I book Vacations from the app?Can I access Favorites via the app?How can I report any issues I'm experiencing with the RCI Member App?
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RCI Weeks®
1.800.338.7777 | 1.317.805.8000
1.800.338.7777
1.317.805.8000
RCI Points®
1.877.968.7476 | 1.317.805.9941
1.877.968.7476
1.317.805.9941
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