RCI Help

How can I report any issues I'm experiencing with the RCI Member App?

To report any issues you are experiencing from within the app:

• Login to the RCI Member App.
• From the tab menu at the bottom of the screen, tap "Account".
• Land on Account Dashboard screen.
• From the top of My Account Dashboard, tap on the settings gear on the top right-hand corner of the screen to enter the “Settings” screen.
• From the Settings menu, tap “Feedback”, below “Customer Service”.
• Land on the “Feedback” Screen and tap the emoji that best correlates with your feedback. A text box will open and you can elaborate on your feedback and press “Send.”

To report any issues you are experiencing via email

• Send an email to appfeedback@rci.com.