I have an Ongoing Search open but haven't received a call or email from RCI yet. Is there something wrong?
Ongoing Search update communications are sent depending on the desired exchange’s start date, or if a match is found. RCI will keep you updated on the status of your search via email once a month. As you get closer to your desired vacation start date, you will receive more frequent email updates about the progress of your Ongoing Search. If a match is found, you will be notified that day.
Search Help Center
Speak with a Vacation Guide
1.800.338.7777 | 1.317.805.8000
1.877.968.7476 | 1.317.805.9941
Closed on Sunday; holiday hours vary
Get Help On
Facebook or Twitter
Available Monday-Friday 9am-5pm EST